Data Controller
The controller responsible for the collection, processing, and use of your personal data within the meaning of the GDPR is:
Streamlingo GmbH
Ludwigsburger Str. 20,
76228, Karlsruhe Germany
Email: info@streamlingo.net
2. Data Collected and Purposes of Processing
We collect and process the following data to provide our contractual services, to communicate with you, and to improve our services:
Registration and Contact Data: Email address, name.
Usage Data: Voice recordings, generated transcripts, and translations.
Technical Data: IP address, browser type, to ensure the security and stability of our platform.
3. Data Transfer to Third Parties
To provide our translation and transcription services, voice recordings are transmitted to our technical service providers and API partners (e.g., Agora, Google, OpenAI). We have concluded data processing agreements with these providers in accordance with Art. 28 GDPR to ensure the protection of your data. No further transfer to third parties will occur unless we are legally obliged to do so or you have given your consent.
4. Data Storage and Deletion
We adhere to the principles of data minimization and storage limitation.
Voice recordings are deleted after processing and no later than the start of the next event booked by the customer.
Transcripts and translations are stored for the duration of the contractual relationship to allow you access. After the termination of the contract, the data will be deleted, provided there are no statutory retention obligations (e.g., from commercial or tax law) to the contrary.
5. Your Rights as a Data Subject
You have the right to access, rectification, erasure, restriction of processing, objection to processing, and the right to data portability at any time. To exercise these rights, please contact us using the contact details provided above. You also have the right to lodge a complaint with a data protection supervisory authority.
6. Data Security
We use technical and organizational security measures to protect your data against manipulation, loss, destruction, or access by unauthorized persons.
7. Changes to this Privacy Policy
We reserve the right to adapt this privacy policy. The current version published on our website shall apply.