The 4 most important data protection questions about live translation
- Is my content used to train AI? Not at Streamlingo. Neither we nor our AI service providers use your content to train AI models.
- Is the audio recorded? In live operation, the audio is processed only briefly and is not saved as an audio file. The exception is audio diagnostics for troubleshooting: it is off by default. If you switch it on, the audio tracks are stored for seven days and then deleted automatically.
- Who decides how long data is stored? We do not store content such as audio, transcript and translation. You can delete the statistics of past events in your account at any time.
- Is there a data processing agreement (DPA)? Yes. Our DPA sets out all the details in writing, including the special protection of sensitive data such as religious beliefs.
Two ways to translate: GDPR-compliant or with EU data residency
With Streamlingo you can choose between two ways, depending on what matters more to you: maximum flexibility or processing in the EU. Both are GDPR-compliant; with EU data residency, audio and text additionally stay in the EU. We enable EU data residency for your account on request. Just write to our support team at support@streamlingo.net.
| GDPR-compliant (standard) | EU data residency (on request) | |
|---|---|---|
| Language detection | Recognises the speaker’s language automatically | The speaker’s language is set in advance |
| Languages | More than 80 languages | 40 target languages |
| Processing | Possible worldwide, including in the USA, safeguarded through the EU-US Data Privacy Framework and Standard Contractual Clauses | Audio and text exclusively in the EU |
| Translator voice | Adapts to the speaker | Stays constant |
| Ideal for | Church services and events with changing languages and speakers | Lectures, confidential corporate events and other events in one fixed language |
With EU data residency, 40 target languages are available. Other languages are not offered in this mode because they cannot be processed in the EU.
When is processing in the EU worthwhile?
The option with EU data residency is especially interesting for:
- Universities and public authorities with strict data protection requirements
- Businesses for internal meetings, staff meetings or general meetings
- Organisers of conferences and events with confidential content
Another advantage: because the speaker’s language is fixed, the translator voice stays the same throughout the entire event.
Why a German provider makes the difference
Many translation apps come from the USA or Asia. Streamlingo is a German GmbH based in Karlsruhe. For you, that means: a contract partner that is subject to the GDPR, a German-speaking contact and a data processing agreement under German law.
AI live translation and data protection are not mutually exclusive. By choosing between the two ways, you decide for yourself what suits your event best. Questions about data protection? Write to us or try Streamlingo free for 2 hours.
